FAQ

WELCOME TO HAVEN SOCIAL

Your one stop shop for quick answers to common questions

Please review page 9 & 10 of the compensation plan for details. New customer bonuses are paid weekly
(Friday) , 1 week in errears. Customer retention bonuses , which are customers with recurring monthly orders, are paid monthly before the 15th of the following month after which they were earned. If you have any questions , please contact support or your leadership. 

When do i receive pay on my retail rofits from customer orders?

07

Beneve is here to make things right! Reach out to us at Support@Beneve.com (include your name, ID number, order number, and your issue with any particular product in your order.

what should i do if something is damaged , missing, or unsatisfied?

06

We are proud to offer exceptional product fulfillment services, which allow you to receive your products quickly, as well as tracking throughout the delivery process via your back office. Simply log in to your back office , and then click on ' SHOP ' and then ' ORDER HISTORY ' to locate your tracking information. All orders received are shipped within 48 hours, Monday-Friday.

when will my package arrive?

05

At Beneve, we stand behind our products with a 30-day money-back guarantee on any unopened product. Contact us at support@beneve.com to obtain more product return information.

What is the refund policy?

04

Go to Member.Beneve.com and below the login credentials boxes, you will see a link that says " Forgot Password "

I forgot my password?

03

Go to Member.Beneve.com following your enrollment, you receive an email with instructions on how to log in, as well as your Beneve username, or ID number and password. Make sure to check your spam!

How do i log into my back office?

02

Customer service is open Monday - Friday 9am ET - 5pm ET

+13869449117

What is the  customer service information?

01

Your questions, our responses :